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Terms and Conditions

Last updated: 23 June 2026

These terms ("Terms") govern access to and use of the Priovera service during the Design Partner programme ("Programme"), an invite-only, free-of-charge early-access pilot operated by Priovera in the United Kingdom. By accessing or using the service you ("Customer") agree to these Terms on behalf of your organisation. If you do not agree, do not use the service.

Priovera is operated by a UK company. Our registered legal entity, company number, and registered office address will be confirmed here before general availability. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with them.

1. The Programme

The Programme provides early access to the Priovera service for the purpose of evaluating it, providing feedback, and shaping the roadmap. The service is provided free of charge during the Programme. Separate commercial terms will apply if and when the Customer moves to a paid plan.

2. Eligibility and accounts

The Programme is offered to UK-based organisations that are accepted by Priovera. The Customer is responsible for the accuracy of account information, for keeping credentials confidential, and for all activity carried out under its accounts. The Customer must promptly notify Priovera of any suspected unauthorised access.

3. Acceptable use

The Customer agrees to use the service only for legitimate hiring activity for its own organisation and in compliance with applicable law, in particular:

  • UK GDPR and the Data Protection Act 2018.
  • The Equality Act 2010 and other anti-discrimination law.
  • Employment and right-to-work obligations applicable in the UK.
  • The Computer Misuse Act 1990.

The Customer must not:

  • Use the service to take a final hiring decision based solely on automated processing where that decision would produce legal or similarly significant effects for a candidate.
  • Upload special category data under Article 9 UK GDPR or criminal offence data under Article 10 unless a valid lawful basis and condition exists and the data is necessary for the hiring purpose.
  • Upload content the Customer is not entitled to share, or content that is unlawful, infringing, defamatory, or malicious.
  • Reverse engineer, probe, or circumvent security features of the service.

4. Human decision-making

Priovera is a decision-support tool. It surfaces evidence and a recommendation, but does not make hiring decisions and does not auto-reject candidates. Hiring decisions remain the sole responsibility of the Customer's authorised human reviewers, who must apply their own judgement and comply with their legal duties to candidates.

5. Customer data and data protection

The Customer is the controller of personal data uploaded to or generated through the service in respect of its candidates and employees. Priovera acts as a processor on the Customer's documented instructions. The processing terms required by Article 28 UK GDPR are set out in a Data Processing Agreement, which forms part of these Terms during the Programme. Customers may request the current Programme DPA from legal@priovera.io.

Customers are responsible for providing candidates with an appropriate recruitment privacy notice that explains the use of Priovera, and for establishing the lawful basis for processing.

6. Confidentiality and AI training

Customer content, including job descriptions, Hiring Blueprints, candidate materials, and reviewer activity, is treated as the Customer's confidential information. Priovera does not use Customer content to train shared or third-party AI models. Aggregated and anonymised operational data may be used to monitor and improve the service.

7. Intellectual property

Priovera and all related software, models, and documentation remain the property of Priovera and its licensors. The Customer retains all rights in its own content and grants Priovera a limited, worldwide licence to host, process, and display that content solely to provide the service.

8. Service availability

The Programme is provided on a reasonable-efforts basis without any formal service level agreement. Priovera may perform maintenance, update features, or make changes to the service, and will use reasonable efforts to give advance notice of material changes that affect Customers.

9. Term and termination

These Terms apply from the date the Customer is granted access to the service and continue until terminated. Either party may terminate the Programme at any time on written notice (email accepted). On termination, the Customer's access will be disabled and Customer data will be deleted in line with the Privacy Policy and the DPA, subject to any retention required by law.

10. Warranties and disclaimer

During the Programme, the service is provided "as is" and "as available". To the maximum extent permitted by law, Priovera disclaims all implied warranties, including those of satisfactory quality, fitness for a particular purpose, and non-infringement. Recommendations and scores generated by the service are not guarantees of candidate suitability.

11. Limitation of liability

Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under English law.

Subject to the paragraph above, and because the service is provided free of charge during the Programme, Priovera's total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to one hundred pounds sterling (GBP 100). Neither party is liable for any indirect, special, or consequential loss, or for loss of profits, revenue, goodwill, or anticipated savings.

12. Indemnity

The Customer will indemnify Priovera against any third-party claim arising from the Customer's breach of section 3 (Acceptable use) or from Customer content infringing the rights of a third party.

13. Changes to these Terms

Priovera may update these Terms during the Programme. Material changes will be notified to Customers by email or in-product notice before they take effect. Continued use of the service after the effective date constitutes acceptance.

14. General

These Terms, together with the Privacy Policy and the Programme DPA, form the entire agreement between the parties in relation to the service. If any provision is held unenforceable, the remaining provisions remain in effect. Neither party may assign these Terms without the other party's written consent, save that Priovera may assign to an affiliate or to a successor in connection with a corporate reorganisation or sale of its business.

15. Contact

Questions about these Terms? Email legal@priovera.io.